REGULATIONS FOR THE SALE AND USE OF THE VOUCHER
issued by the Land-Gut-Hotel Zagroda Kuwasy

  1. GENERAL PROVISIONS
    • The Zagroda Kuwasy undertakes to provide the Voucher to the Purchaser (on-site at the hotel or by e-mail) and to accept it for use at the Land-Gut-Hotel Zagroda Kuwasy with its registered office in: 19-206 Rajgród, Woźnawieś 30 A.
    • The Purchaser undertakes to pay for the Voucher in an amount equal to the nominal value of the Voucher.
    • The voucher can only be used at the Land-Gut-Hotel Zagroda Kuwasy
    • The Voucher may be used at Land-Gut-Hotel Zagroda Kuwasy in accordance with the scope specified in the content of the Voucher or up to the amount stated on the Voucher for the purchase of goods or services at Land-Gut-Hotel Zagroda Kuwasy.
    • The voucher is non-refundable and non-exchangeable for cash.
    • The voucher must be used at one time and in full.
    • The voucher may be used by people other than those indicated on the voucher, subject to the rules in the regulations.
    • Zagroda Kuwasy is not responsible for a Voucher that is lost or damaged after it has been given to the Purchaser.
    • The Purchaser or User of the Voucher shall not be entitled to any claim against the Zagroda Kuwasy for loss (including theft) or destruction of the Voucher.
    • The expiry date of the Voucher is shown on the Voucher. However, it cannot be longer than 6 months from the date of purchase of the Voucher.
  1. RULES FOR USING THE VOUCHER
    • Użytkownik Vouchera zobowiązany jest do rezerwacji terminu wykorzystania Vouchera w recepcji Land-Gut-Hotel Zagroda Kuwasy (tel. +48 86 273 35 20, e-mail: info@zagrodakuwasy.pl).
    • Land-Gut-Hotel Zagroda Kuwasy shall only accept Vouchers for redemption that are undamaged, have an expiry date, as well as the seal of the Issuer and the signature of the Issuer in the case of a paper voucher or authentication in correspondence from Land-Gut-Hotel Zagroda Kuwasy in the case of an electronic version.
    • When using the Voucher, the User shall not be entitled to receive the remainder of the unused amount of the Voucher when the value of the service is lower than the value of the Voucher.
    • The user is obliged to pay the price difference in cash, by payment card or credit card when the value of the service provided is higher than the value of the Voucher presented or the scope of the Voucher does not include it.
    • Land-Gut-Hotel Zagroda Kuwasy has the right to refuse to redeem the Voucher when:
      1. the expiry date of the Voucher has passed,
      2. damage to the Voucher makes it impossible to read the data written on it.
    • It is possible to change the booking date up to 7 days before arrival. Otherwise the voucher becomes invalid.
  • BILLING AND CLAIMS FOR VOUCHERS
    • The purchaser at the time of purchase of the Voucher will receive a VAT invoice for an individual. If an invoice for a company is needed, this must be notified before payment for the voucher is made. After this time, it will not be possible to issue an invoice with a TIN.
    • Any complaints relating to the purchase of goods and/or services using the Voucher will be dealt with by Land-Gut-Hotel Zagroda Kuwasy at the request of the Purchaser or User, following the submission of a written complaint.
    • The VAT invoice issued at the time of purchase of the Voucher is the basis for recognition of a claim for goods or services.
  1. FINAL PROVISIONS
    • The Purchaser and/or the User, with the receipt of the Voucher, declares that he/she has read these Regulations, accepts their contents in full and undertakes to comply with their provisions.
    • By using the Voucher, the User confirms the order to use the Voucher within the scope of the Regulations.
    • The content of these Regulations is available on the Publisher’s website at www.zagrodakuwasy.pl and at the reception desk of Land-Gut-Hotel Zagroda Kuwasy. Zagroda Kuwasy is obliged to make the Regulations available to the Purchaser and/or the User at any request.
    • The publisher reserves the right to change the Regulations, provided that the rights of Purchasers and/or Users already acquired will not be affected. Any changes to the content of the Regulations will be updated on an ongoing basis and made available on the publisher’s website and at the reception of Land Gut-Hotel Zagroda Kuwasy.
    • For matters not regulated by these Rules, the relevant provisions of the Civil Code shall apply.